Job Description
If you would like an opportunity to increase your knowledge of Utah tax law, serve the public and work in a fast paced setting with a team of talented and dedicated individuals, this job is for you. The Utah State Tax Commission's Tax and Revenue is looking for a skilled and motivated individual to fill its Tax Specialist I position. This person will play an integral role in our mission to answer taxpayer inquires. You must be current on your state and federal tax filings and pass a criminal background check. This position may be eligible for remote work.

Principal Duties
The Tax Specialist will need to:

• Conduct exams and/or research assignments
• Answer phone calls and provide information to customers
• Research and respond to taxpayer inquiries, problems and concerns both verbally and in writing
• Research Utah State Tax law and regulations
• Provide general and complex information needed to resolve tax issues
• Enter and retrieve information from different systems
• Make and complete adjustments to individual or business accounts
• Explain and apply policies and procedures to taxpayers
• Requires working in a contact center (call center)

The Ideal Candidate
The model candidate for this position is someone who:

• has accounting, finance or business experience
• has exceptional customer service skills
• is very detail oriented

Preference
Preference may be given to those candidates that have:

• Two years of experience in tax, accounting, banking, law or investigative work.
• You may substitute one year of education in a related field for each year of required experience.

Salary
Starting salary will be $22.05 hourly, or per DHRM rules on transfer/promotion.

Remote/Flex

• This position may be eligible for remote work.
• Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason.
If working at a location other than in a state office, this position requires the employee to provide internet service that is of sufficient speed to support all work-related applications, systems, and devices.

Why You Should Join Our Team
Tax Specialists with the Tax Commission work in a professional environment and have opportunities for learning and growth within the agency.In this position, you would enjoy the generous benefits package offered by the State of Utah. We have an extremely competitive total compensation package that you can learn about HERE!

• Health Insurance - Public Employee Health Program (PEHP):
  • 3 medical plan options. Choose a Traditional or High Deductible Health Plan. (There is an Opt-Out Cash Benefit option for those that have other medical insurance coverage)
  • 5 dental plan options (There is an Opt-Out Cash Benefit option for those that have other dental insurance coverage)
  • 4 vision plan options under EyeMed or OptiCare

• 
  Retirement - Utah Retirement Systems (URS):
  • Employees hired on or after than 7/1/2011 and have never been in the URS retirement system have two options for retirement in the Tier II System. Employer contributions to your 401(k) are vested after four years.
  • Employees who have any service credit with an employer covered by the Utah Retirement Systems prior to 7/1/2011 are in Tier I Public Employees System.
  • Tier 2 Hybrid Retirement System. Employer contributes an amount equal to 10% of your salary between both plans (pension and 401(k))
  • Tier 2 Defined Contribution Plan. Employer contributes an amount equal to 10% of your salary to a 401(k) plan only.
  • Employees who have any service credit with an employer covered by the Utah Retirement Systems prior to 7/1/2011 are in Tier I Public Employees System.

• 
  Paid Time Off:
  • Annual leave and sick leave are accrued at 4 hours per pay period each (4 hours annual, 4 hours sick).
  • Annual leave increases with years of service.
  • There are also 12 paid holidays.

The Agency

Supplemental Information

• Working Conditions
  • Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Physical Requirements
  • Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
• Other Requirements
  • Personal tax filings and vehicle registrations must be current and complete.
  • A conditional offer of employment will be made pending a satisfactory completion of a background investigation.
  • If working at a location other than in a state office, this position requires the employee to provide internet service that is of sufficient speed to support all work-related applications, systems, and devices.